Resources for timestone users

Download the latest versions of our software here.

Note: All software is compatible withWindows (x86 / x86-64) only.

Installing on a new computer

Our software requires a Hardlock and license to run. When installing for the first time on a new computer it may be necessary to install the Hardlock driver separately. If you encounter any problems when installing, please download and install the Hardlock Driver below.

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Installation and licensing

All users should download the following two documents. Please consult these documents before contacting support with any questions regarding installation or licensing
Download the Installation and Licensing Quick Start Guide  
Download Installation and Licensing Full Manual  

Face Detection and Recognition White Paper

We have prepared a white paper explaining the privacy and security aspects of the Face Detection and Recognition technology.
FR - White Paper   

Jobs and data

Comprehensive references for working with data and jobs. These documents apply to all programs.
Data Manual  
Jobs Manual  

Chroma key module and Backdrop

The following document describes use of the chroma key module (green screen). The first half of the document (keying images) also applies to Backdrop.
Chroma Key Module User Guide  

Program specific manuals

The following documents are the original program manuals. Although now dated, they are still relevant and should be read in conjunction with the Data anad Jobs Manuals above and articles in the Knowledge Base which describe the newer features.
NeoPack/Professional and PackBuilder  
NeoComposite and CompositeBuilder  
NeoGroup and GroupBuilder  
NeoPack/Plus and OutPost  

Contact Us


Timestone Software International
+61 3 9028 5600

US & Canada

Mark Renken

France, Belgium, Switzerland

Mathieu Francillard
+33 06 62 01 78 40