Timestone Software has given us nearly infinite possibilities of products and designs; our success has been a direct result of using Timestone Software in the lab.
When you do the research, Timestone is the obvious choice for a lab that wants to grow and succeed. Once we added Timestone, the possibilities with our products and designs became endless. It’s a “must have” for a lab that insists on success.
Timestone is the most effective way to differentiate yourself from your competition.
Richard Markham
All Star Imaging, Bowling Green, KY
Timestone software easily handled a 50% annual growth in our school and event division while allowing us to provide to our clients all the "extras" that until recently only the big boys could offer. In our market, thanks in no small measure to Timestone Software, the big National chains are keenly aware of our competitive presence.
We investigated the three school software biggies at PMA, tested all three and found Timestone to be the most simple, complete and easy to use. The Timestone developers appear to have spent less energy on trying on creating snazzy interfaces and more time developing a product that does what it says it will do efficiently every time.
Our main concern about the purchase was how support would be provided across the expansive Pacific. We came to find Timestone support to be far more knowledgeable and committed than any software vendor we have worked with.
In a crisis (caused by us) their engineers were on the phone with us at 2:00am Sydney time helping us get through it. Their level of commitment to making the product work well for professionals is unbelievable.
An added benefit to that commitment is that at the beginning of each season, when we download the latest updates, we find that every suggestion we have made has been incorporated into the new release along with the suggestions of other professionals in the field. Seems a bit like Linux for School photographers without us having to know how to program!
Obviously I can't say enough good about this stuff, would recommend it to anyone and say with confidence after intensive use and testing of the competition that it is years ahead of the other products out there. It is reliable, easy to use, consistent and is backed by great tech support.
It has allowed us to grow and we trust it to handle additional volume as we continue to expand in our market. Call me and I'll be happy to ramble more.
Scott Rodgers
Stuart-Rodgers Ltd., Chicago - Evanston
Timestone Software has changed our business!
Only a year and half ago we were using another software and before that yet another…and we were completely frustrated! Timestone and its many components have allowed us to “keep up with the big boys”. We have been able to stretch the limits of our imagination to produce products and services for our customers that we never thought possible.
The nearly 24-hour Tech. Support is awesome! With other software companies, Tech. Support was a nightmare. Our prior experience has shown us that when it comes to this kind of complex database-driven software “you get what you pay for!”
I highly recommend Timestone software to any school, sport or event photography company.
Lynn Adams
The House of Portraits, San Jacinto, CA
This fall was our first season processing all our packages from start to finish. We had successfully made the switch to digital and were now ready to go for our own lab.
When we found Timestone, it looked tempting but we were hesitant to deal with a company so many time zones away. These concerns vanished quickly after getting a taste of their excellent support.
Timestone provides us with all the flexibility we need to design and process our school photography needs. We experienced little to no problems processing a huge volume of work and largely thanks to Timestone, we are looking back at a very successful fall season.
Rob Dirne
Ohio School Pictures, Berea, Ohio
You guys Rock! I cannot tell you how much I appreciate your dedication to your customers. As long as you guys make software, I will be a customer.
Jeff Williams
Hockmeyer Studios, Seabrook, New Hampshire
We here at Parker Portraits Inc. switched to Timestone Software this season, to capture and track our underclass market. The customer service we have received has been fantastic, no more waiting and wondering about when or how we may receive technical support.
The system itself is so easy to use, that we can train our on-site help in fifteen minutes, and they feel like they truly have a grasp of the software. Most importantly, even though we are a small family owned business, we feel the people at Timestone have gone above and beyond many times over. I simply don't have enough good things to say about the Timestone software, company, or people.
My only regret is not switching earlier!
Jay Parker
Parker Portraits, Boise, ID
After 25 years in the photography business, we bought our first real printer, and with much research, we decided to use Timestone Software. The software works great, BUT more important the service we received after the
Terry K. Ryan
Spectrum Photography,
Just a short note to tell you how pleased I am with your NeoPack+ product.
I have been shooting Youth Sports and High School Sport and High School Proms for the last 20 years. Last year, when I made the decision to convert my business to digital from film, we spoke to the Gretag Netprinter people and they recommended your product. We are pleased with their choice.
This is our first attempt to be the lab and the photographer. Your software along with the Netprinter has opened up a new world to us. We come back from a job, upload the files to the computer, edit the images and we are printing in less time than it would have taken us to develop the film, much less look at the negatives.
Making packages to our specifications was just a few mouse clicks away. We can print a whole Little League (50 teams) in a few hours. It used to take that long to edit the negatives for the lab. We can deliver the job in 1 week instead of 4 weeks. Our leagues are amazed at our turn around time, not to mention the new digital products that we are able to create for them.
Our High School Dances and Proms are the same. The student love the way we put the theme of the dance on the button of their photos in the color of the dance not just gold stamped. The delivery time there also gives us the edge over our competitors and secures the job for the next year.
All in all, you have made our work easier and I THANK you for this.
Joe Samplin
Varsity Studios, Peoria, Arizona
Our studio has been photographing schools and sports teams for over 20 years. Two years ago, after comparing all publishers of school and event software we selected Timestone. Our previous experience using other software gave us the background to know what was needed to get our jobs done right and on time. Timestone Software has met and in most instances exceeded our expectations. Their service and support is second to none. Our digital sports - school packages have been a big hit. Our volume this fall was up 30% over last year. I can attribute a lot of this to Timestone Software. We use NeoPack Pro, CapturePost, NeoComposite, and NeoGroup. We are excited about using the new Green Screen option in NeoPack.
Rick Reil
Realife Photography,
Timestone has allowed us to increase our school and sports business with their flawless work flow. We cut our labor in half on school and sports production allowing us endless opportunity in growth. Schools are stunned by our turnaround times and the word is spreading.
Randy Kuhn
Pictures Plus,
Having been using different photography programs for the past year and a half, our recent move into the school and sports portrait market was marred by one truth: how to get our customers photos back to them in as short a time period as possible. In a trade where everyone wants their products yesterday, the last thing a photographer needs to be doing is sorting photos and matching names with orders.
Timestone Software has given us the ability to be competitive by providing programs with unparalleled databasing capabilities. The completely modular system has allowed us to choose which products to purchase for specific capabilities, i.e. data preparation or capturing. The software has literally cut hours off of production time. With Timestone, we prepare a job before picture day, capture our images into the already prepared job file, and when we get back to the lab, literally click print! The only thing we need to figure out is whether to drink tea or coffee while it's doing its thing.
The software's capabilities go far beyond the school industry, as we have proven to ourselves and others in sports photography. Using Neopack Professional to package print our memory mates is without a doubt one of the easiest things we've ever had to do for our customers. We prepare a custom or generic template, import it, tell Neopack where individuals photos, and team photos belong, and that's it. We're done. No sorting, no matching.
As a lab, we've now been able to print for other photographers who either use or don't use Timestone. We've been able to print 3½" x 5" images as 8" x 10" in seconds, just by clicking 'print'. It should be noted that no other software we've used has been able to render images this well.
One would think that being on two different continents, let alone sixteen hours apart would lead to serious support service problems, but not so. In fact, Timestone has got the best support of any company we've ever dealt with, personally or professionally! Questions are answered within minutes via email.
Atlantis Photography will continue to use Timestone's user friendly and extremely powerful software as it has single handedly made us competitive in the group photography and digital lab industries.
Mike Hilson
Atlantis Photography, Toronto, Ontario
We at Kappa Imagenes Digitales (Mexico) wanted to start in the school photography business, but we didn't know much about it. So we did a very extensive research trying to find the best software in the market with a very ease of use, good support and very important for us good quality and high production. We found that Timestone software was the best of the best; they had the ease of use, the quality, the high production and we didn't know exactly how they were in the support area.
At first we thought "They are in Australia and it isn't around the corner what if they don't have a good support?" Before we bought the software we talked to Peter [Milas of Timestone Software] and asked him if someone from his company could give us a hand in the first installation and in the training and he didn't think twice to say yes. In that moment we thought we have made the correct choice.
Since then Timestone Software has given us a great support (by e-mail it takes a few hours to solve the very few problems), great products and also they have made invaluable suggestions on how to approach the market, how to work and many other things. Now they have become to us a very important business partner and very good friends.
Don't hesitate to try Timestone Software, you won't be disappointed. I'm 100% that they are the best solution in the market !!!
Luis Mora
Kappa Imagenes Digitales, Colima, Mexico
Our services are primarily devoted to digitally printing Youth Sports Leagues & School Pictures. When we researched our "digital package printing software" options, we were extremely impressed with Timestone. The ability to color & density correct hundreds of images at a time was one of our main concerns. Designing packages for individual customers is very easy and quick. Customer needs change frequently and having the ability to change or add package designs quickly has been a huge benefit.
Portrait & Wedding printing is also a snap, but "volume package printing" was the true test for us.
Thanks for your support.
Phil Fisher
Pro-tek Color Lab, Greenwood, Indiana
Timestone Software has become an integral part of our production process and has been 100% successful for us.
We have had very few support needs and when we did your staff reacted quickly and effectively. The ease of use compared to other software production tools we have is amazing - our staff have become experts with very little effort.
We now produce the best Composites in our market and that has given us a competitive edge that has allowed us to grow our business.
Thank you to you and your staff for providing us such a successful and easy to use production tool!
Joe Bruno
Pegasus School Images, Stony Creek, Ontario